Coffee with OKRs #43 · 7 min read
Before you sort the list of ideas, put an objective above it. Otherwise you are tidying tasks, not choosing actions
On the list of ideas for the quarter there is an item: generate 60 sales opportunities. It sounds like an action and goes onto the matrix with the rest. But it isn't an action, it is its effect: historical conversion tells you that 10 signed contracts need roughly that many opportunities. This item is a metric to watch during the quarter, not an initiative to choose.
From the episode · in Polish
A dozen or so ideas placed on the matrix, one after another
In the recording we go through the whole list of ideas for the quarter, and for each one you can hear why it lands in that particular quadrant: a campaign, an event, face-to-face meetings, workshops, an ebook. There is also a moment when an item on the list turns out to be a metric, and another when two separate tasks go back to the initiative they belong to. The part about the order of the steps, that is, why we apply resource constraints at the end, starts at around the forty-second minute. from 00:42:22
The recording is being edited. Leave your address and you'll get the link when it's ready.Prioritisation is not sorting a task list. It is something you always do against a specific objective, and that is the one condition teams skip, even though they know the sorting methods by heart. In the episode we work on the example of a company that narrowed itself down from the global education market to 5 universities in a single state, and that narrowing is what makes the whole exercise meaningful. We are no longer working out how to become a world leader, only how to win over a few specific universities. Above the list hangs a quarterly objective with three key results: 10 signed contracts, 30 per cent of the target group using the quiz feature, and 80 lecturers declaring that they want to keep working with the tool after the trial phase. We assess every idea against these, not against how it sounds.
The matrix itself has two axes: impact on the objective and effort. The effort scale has to be agreed before the assessment, otherwise the estimates can't be compared; in the example small effort is a few days, large effort is months or the whole quarter. The assessment is relative, it is not an estimate, the point is to compare tasks with one another. A LinkedIn campaign aimed at professors lands high with little effort, because the first replies can come within a week or two, and preparing the persona and the list of professors for prospecting go back to it as subtasks instead of competing with it on the matrix. An event with a stand at a university goes the other way: you have to fly there, bring materials and be on site, and the link to the key results isn't directly visible. 30 face-to-face meetings with professors mean at least 2 weeks on site, so the effort is large, but so is the impact, because conversations like these show how these people work. What came out highest was learning how professors really run their lectures and quizzes: moderate effort, and a negative result immediately hits the strategic assumption.
Three items on the list found no place anywhere: a report on the productivity of remote work, an ebook on remote meetings and an interview on a big podcast. They all sound sensible and none of them can be linked to a key result, so we park them instead of pushing them into the quarter. We don't make the decision for the person who came up with the idea: we ask what impact on these results they see, what effect they expect and when. Usually, after these questions, they say themselves that it isn't the best candidate. It is worth saying plainly that this method doesn't answer every question. In our own work on getting new leads we sort hypotheses by completely different criteria: how quickly they can bring in a client, how big the project will be and how much we want that client. You pick the criteria to fit the question you are answering at the time.
Takeaways
Four things that decide the quality of this choice
- 01
Objective first, then the list
You start the session by showing the quarterly objective, its key results and the hypothesis you are testing. Without that every task defends itself by its own logic, and the one with the loudest author wins.
- 02
Not everything on the list is an action
Some items turn out to be metrics that follow from a known conversion rate and go onto the list of things to watch. Some are subtasks of a larger initiative and go back to it, so that the matrix compares things of the same order.
- 03
Park an idea with no link, but don't reject it on the author's behalf
No answer to the question of which key result the idea contributes to means the parking lot, not the queue. Three questions about impact, expected effect and timing do this job better than someone else's decision.
- 04
Apply the constraints at the end
First you establish the best that can be done, then you check what realistically fits into the quarter and what resources there are, and the question of who and by when comes last. Starting from constraints stifles idea generation before any idea has had a chance to appear. After the whole discussion it is worth doing a second round, because during it the dots join up for people.
The whole topic in one place
How to write OKRs?
This text starts exactly where writing the objective ends, and all of it depends on whether something meaningful hangs above the list. How such an objective comes about, from strategy through the year to the quarter and a full set of metrics, we have described in a separate text on writing objectives; there you will also find a map of the other episodes in which we talked about it.
Author

Lena Zhukova
founder; strategy workshops, quarterly sessions
Founder of OKR Poland. For twenty years she has worked with boards of companies from 30 to a few thousand people; she wrote dozens of strategies with them and helped implement them in more than 40 organisations.
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